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Ulss16 colored logo

The first queue management system.

GOAL

Manage queues - Minimize waiting times

IDEA

Better manage waiting lines allowing everyone to book a medical appointment right on their device.

Simon System has been installed and customized in ULSS 16, Padua hospital, where it takes the name Lucky.
With Lucky you can book an appointment either online or directly on the dedicated app up to one day before. Or you can even book the same day and return later when Simon sends out a text, telling you when your turn is approaching. This leaves users free to spend time doing whatever they like.

in a few steps Lucky simplifies the booking by sending a text reminder with the appointment time and the reservation number.

Hence, no more time wasted waiting to do a blood test or see a specialist.

Ulss16 plus

With Lucky and all Simon applications, each turn becomes an appointment that fits everyone’s lifestyle.